Hyatt Place Chicago/Downtown - The Loop

Excellent location in the Loop, close to Business district. Free breakfast. I've stayed at this hotel 4 or 5 times over past 2 years.

Excellent location. It’s hard to find a hotel that will fit a family of 4 as USA hotels do not do twins. So the sofa bed was a good option. Clean rooms which are a good size nice and quiet.

So, so comfortable. The bed is one of the best I've had at a hotel. We just bought a new mattress a few months ago and we still took a picture of the mattress tag because I slept like a log. I was disappointed we were only staying overnight The employee who checked us on was so nice when I stupidly was scammed in a ride frim the train station for $50 to go 6 blocks. She gave us a free dessert, which we really appreciated, and comisserated with us.

The bed was very comfortable, definitely one of the better ones. The room was very clean and the bathroom is spacious. The location is excellent and the staff were very friendly and helpful. Breakfast was very good.

The staff was exceptionally responsive & helpful. We were using the pull out couch & called down for sheets & blankets. It was delivered to our room within 5 minutes. The hotel was clean, quiet and beautiful. We had a room right next to the elevator and I was concerned that we would hear a lot of guest noise as people were using the elevator, but was pleasantly surprised by how quiet our room was. It was also nice to have the elevator to guest rooms be secured by your room key card.